Frequently Asked Questions
Why do I need bamblue glasses?
Blue light emitted from electronic devices such as cell phones, tv, and laptop computers is a common culprit of digital eyestrain. A few common symptoms of digital eye strain include eye fatigue, blurry vision, and headache. Wearing bamblue glasses protects your eyes from the harmful blue light.
The symptoms associated with digital eye strain powerfully affect work productivity. As people fill their days innocently with more screen time, digital eye strain becomes a global epidemic – it is now affecting 1 in 3 people and has overtaken carpal-tunnel syndrome as the number one computer related health complaint! bamblue glasses protect you whilst you are using your devices: No more eye-fatigue, headaches, or insomnia!
What are the signs of Digital Eye Strain?
Digital eye strain manifests itself in many ways, including:
- Blurry vision
- Difficulty focusing
- Dry and irritated eyes
- Neck and back pains
- Trouble getting to sleep
- Poor sleep quality
Where do you plant trees?
For every pair purchased, bamblue glasses plants one tree with @onetreeplanted. Trees are planted all over the world, focusing on where they're needed most.
Ordering bamblue glasses
Where can I get bamblue glasses?
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I already checked out but need to change my order!
Oh no! We can’t make any changes to your order, but if you reach us in time we’ll be happy to cancel it so you can place a new one. Once orders are ready to ship, they can’t be cancelled, so get in touch right away! Email email@example.com.
How do I cancel my order?
Email firstname.lastname@example.org as soon as possible—if your order is still processing, sure thing! We can’t cancel orders once they’ve been processed for shipping.
Do you offer a referral program?
We sure do! Sign up here and enjoy exclusive promotions, pre-sales, and more!
Shipping and Returns
Do you ship to my country?
We strive to provide worldwide shipping and ship to most countries worldwide. At this time our courier service is unable to deliver to the following countries: Argentina, Bouvet Island, Christmas Island, Crimea, Cuba, Heard Island, Iran, Libya, McDonald Island, North Korea, Palestine, Somalia, Sudan, Syria, and Turkmenistan.
Is shipping free?
We offer free shipping on all orders. Express shipping options also available at checkout.
How long will it take for my order to be delivered?
We fulfill all orders directly from our facility in Toronto, Ontario. We process orders as soon as possible, so most products are shipped within 1-2 days. Glasses that require prescription lenses will take an additional 1-2 weeks processing time.
Shipping takes 3-5 business days on average for shipments going to the US and Canada, from the moment the order leaves our facility. You will receive a tracking number by email once your order has shipped, and you’ll be able to follow your order’s journey to your home.
What’s your return policy?
Your satisfaction is very important to us. We offer a simple 30 days Return Policy, if you wish to return or exchange an item. Please contact us to request a refund/exchange. As soon as we receive your package, the items will go through inventory control and then we will proceed with a full refund minus restocking fee of $10 USD.
Please note: we do not offer refunds for customized items, such as prescription lenses, unless it is due to a manufacturing defect. All returns must be unused and in original condition.